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Proxy access

A GP surgery can give someone proxy access so they can help another person manage their GP health and care. Proxy access is often granted to trusted individuals to manage health services for a child or someone else they care for.

You can only get online access to the GP services of a child aged under 16 if you are their parent or guardian with legal parental responsibility. Parent and guardian access usually ends when a child is 16. If your child wants or needs you to help manage their GP services when they are 16 or over, your GP surgery can set it up again. If you’re aged 16 or over, you can ask for someone to be your proxy for any reason. It does not stop you having access to your GP services yourself.

If you are both registered at the same GP surgery, you can access services for them online through the NHS App or the NHS website.

A proxy may be able to act for the person they support, by ordering repeat prescriptions, booking appointments, contacting the surgery or speaking to surgery staff, viewing test results or vaccinations, and accessing all or part of the GP health record, to help with health-related tasks and managing health issues.

Link: www.nhs.uk/nhs-services/gps/gp-services-for-someone-else-proxy-access/what-is-proxy-access/